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Is your voice selling you and your organization short? When using the telephone, 97% of
first impressions are formed by the sound of the speaking voice, not the words.
Only 3% counts for what is being said. With the telephone speaking voice,
attitude, enthusiasm, and professionalism is heard loud and clear. It can
significantly affect the bottom line. Having a telephone voice that is
clear, inviting, and personable can make or break a potential business
relationship.
Those in sales know that even one bad telephone communication will
cost them sales and reputation.
Success companies and organizations know how crucial the telephone is to the success of their
business and corporate image.
In Customer Service, great telephone voice skills can make customers and
clients feel more valued, reduce errors, and give the company a more positive
image. An image that demonstrates personal service beyond the norm. Outstanding
customer service
Contact us for more information on how we can help you and your organization
to develop a telephone image that receives a warm welcome on the other end of
the line.
Contact Marlena Reigh and
Radiant Communications
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